Draft for review. Highlighted items need your decision, and the full text should be checked by a legal adviser before publishing.
1. What we collect
When you contact us or fill in a form: your name, mobile number, email, company, number of branches and your message.
When you buy services: billing details, GST information and the contacts you nominate for your account.
Data stored on your server belongs to you. We access it only when needed to provide the services you asked for, such as backups, restores or troubleshooting.
2. How we use it
To reply to enquiries, provide and bill our services, send service notices and give support. We do not sell your personal information.
5. How long we keep it
[to confirm: retention period for enquiries and customer records], or longer where the law requires (for example tax records).
6. Your rights
Under India's Digital Personal Data Protection Act, 2023, you can ask to access, correct or erase your personal data, and withdraw consent. Contact our Grievance Officer below.
7. Grievance Officer
[to confirm: name, email and address of the Grievance Officer]. We will respond within the time required by law.